Fly into your new role
As Jetstar Cabin Crew, every flight is a chance for adventure and to make people happy. You'll love greeting our passengers as much as you love working with your crew. You'll be conducting safety briefings, making sure everyone onboard is hydrated and fed, and bring the fun along for the ride. You'll be warm if it gets icy, cool-headed under pressure, and ready to handle any destination unknown.
Your next adventure
Keen to join our Cabin Crew Team? You don't need any aviation experience. We're after customer service superstars with 1+ years experience. You'll be happy to work on a shift roster with flexible hours. You'll be fit and healthy, able to swim and tread water. Do you speak a second language? Let us know, as this may provide you with a unique advantage that is reflected in your remuneration.
Takeoff with Training
Before you join us in the air, we'll get you prepped and ready to fly with Ground School Training. You'll learn key safety procedures, including how to operate the aircraft door and various equipment, including the aircraft slide descent and fire equipment. You'll also perform a wet drill activity, where you'll need to swim 50m in full clothing whilst wearing a life jacket. You'll have to pass your exams to graduate - the last stop before you get your wings!
The culture at Jetstar is special. We're allowed to be ourselves and bring our personalities to work. I've been fortunate enough to fly to nearly every corner of Australia over the years. Every day is a new adventure that I get to share with my amazing colleagues.
How we get you onboard
For us, the hiring process is about making connections – an opportunity for us to get to know you, and for you to get to know us. Here's what you can expect on your Cabin Crew Recruitment Journey.
Submit your application
Be sure to include an up-to-date resume, a cover letter, and make sure you meet our listed criteria. Once you apply, we'll send you an email to confirm we've received it.
Fly through an online interview
If you progress, this is your next stop. You’ll be invited via email to complete an online chat interview with us. It'll provide great insights into what you value, your motivations and your experience. Keep an eye on your inbox during this time, as we’ll ask you to do the interview within a few days of receiving the invite.
Takeoff with us in person
Your next stop is being invited to an in-person Jetstar Assessment Centre. This a fun, high energy, interactive day where you’ll get to learn about the role, the team and interact with your potential new teammates. Be sure to bring your authentic self – put yourself out there and let your personality shine.
Reference Check
The last stop is our online reference check process. We'll request two references - these should be colleagues you've worked with, including a previous direct manager.
Offer Incoming
You're almost ready for takeoff! We’ll call you to share the amazing news and walk you through all the details you need, including your start date and salary. Your offer will be conditional upon you completing a security clearance and medical examination - be sure to start this process quickly and stay in contact with us in the lead up to your first day.
Dive into Ground School
Welcome aboard! You’ve made it to Cabin Crew Ground School. Usually held at our Airport West Training Facility in Melbourne, your training will run for around 6 weeks and you’ll need to pass your exams to join the Jetstar family. Here, you’ll participate in a large range of practical and theory – including customer service skills, emergency procedures and aircraft knowledge. It’s a big 6 weeks but time flies when you’re having fun. You’ve got this!
Get your Wings
Once you’ve successfully completed Ground School, you'll be awarded your "wings" at a very special graduation event. It’s a proud moment for all involved and we couldn’t be prouder of you. Welcome to an amazing new career with Jetstar.
