Job Description
- Collaborate with trainers, operational teams, and leaders across the business
- Based at our Airport West Melbourne Flight Training Centre
- Permanent full-time opportunity
Ready for your next adventure?
Your new role as Ground Training Coordinator will see you coordinating ground training for pilots and cabin crew, ensuring all courses are delivered effectively, efficiently, and in full compliance with company policies, procedures, and relevant legislation. You’ll plan and book all training facilities, classrooms, and resources to support training plans in a timely and cost‑effective manner. You’ll also monitor and manage aircrew ground training courseware through the company’s Learning Management System.
In this role, you will make an immediate impact by supporting compliance, safety, and operational excellence, while working in a fast‑paced, hands‑on environment where no two days look the same. You’ll collaborate closely with trainers, operational teams, and leadership across the business, and be part of a supportive, high‑energy team that values communication, teamwork, and problem solving.
Reporting to the Ground Training Manager, key responsibilities will include:
- Coordinate the daily running of the ground training for aircrew ensuring utilisation and on-time training delivery
- Ensure all ground training is planned and rostered to comply with CASA legislation, company operations, manuals and ground training processes and systems
- Liaise with crewing, planning (cabin and tec), Compliance Department, Flying Operations, Cabin Crew and Onboarding department(s) to ensure all ground training requirements are achieved and coordinated efficiently and effectively
- Assist the Ground Training Manager with administrative support, to effectively plan ground training, instructor rosters and data of ground training courses
- Continue to network and build on current business partnerships with external companies and contacts in a professional manner
- Monitor and manage implemented cost saving measures daily to ensure that any operational changes are actioned accordingly
- Provide Learning Management System administration support
To be successful in this role, you will have:
- Demonstrated experience in customer service position
- Previous aviation experience (preferred)
- Ability to work as part of a team and with minimal supervision
- Demonstrated organisational skills with the ability to work to a designated timeline
- Good written and oral communication skills
- Strong analytical and problem-solving skills
- Forward thinking with the ability to understand the ‘big picture’
Your life at Jetstar is unlike any other
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together
We can’t wait to hear from you. Apply by Sunday 15th February 2026.
