Job Description
- Lead one of Jetstar's flagship revenue transformation projects
- Enjoy staff travel benefits from day one
- Permanent opportunity based at our Head office in Central Melbourne
Jetstar is building the future of airline pricing and retailing through cutting-edge technology. We're replacing legacy fare class systems with a sophisticated continuous pricing engine powered by data science and intelligent system integrations across our technology stack.
The Project Manager will be the orchestrator and delivery lead for this high-visibility program, coordinating multiple project streams from systems integration and data science to learning and development. You'll partner with Jetstar's Technology teams, Data Science, Third-party vendors, and Commercial teams to deliver a transformational capability that unlocks $30M+ in annual revenue.
This role is not just about delivering Phase I of Continuous Pricing technology. You'll work with senior leaders to define the strategic roadmap for Phase II, solving for GDS/interline integration and evolving the solution toward total revenue management. You'll help shape Jetstar's next decade of commercial pricing technology. You'll report into the Head of Pricing and Revenue Management and work with project leads and senior leaders to ensure delivery to ambitious timelines, maintain alignment across interdependent workstreams and drive successful project outcomes through disciplined execution, owning the financial performance of this project.
What you'll be accountable for:
- Program Delivery & Timeline Management – Lead end-to-end delivery of continuous pricing implementation across multiple workstreams including systems integration, data infrastructure and learning and development. Own the project plan, drive accountability across project leads, and ensure on-time delivery against ambitious milestones. Coordinate interdependencies between Technology, Data Science, Commercial, and Vendor teams to maintain project momentum.
- Cross-functional Coordination & Alignment – Ensure all project leads remain aligned on progress, dependencies, and deliverables. Facilitate regular coordination forums, resolve blockers proactively, and maintain clear visibility of project health across all workstreams. Bridge communication between technical and commercial stakeholders to drive unified outcomes.
- Vendor & Partnership Management – Manage third-party vendor relationships, driving delivery accountability and resolving integration challenges. Coordinate technical escalations between Vendor teams, Jetstar Technology, Systems, Data Science and Market teams. Ensure vendor deliverables meet quality standards and timeline commitments.
- Governance, Risk & Financial Management – Maintain governance forums, risk registers with mitigation solutions and dependency tracking. Own financial performance of the project, ensuring delivery to business case with limited scope creep through rigorous change control and prioritization. Define testing strategies, production readiness plans and operational handover protocols. Manage budget throughout project lifecycle and report progress transparently to senior leadership and steering committees.
- Phase II Strategy & Roadmap Development – Work with senior leaders to define Phase II expansion pathway including GDS/interline decoupling and total revenue management capabilities. Lead discovery activities, collaborate with third-party vendors on architecture design and develop business cases for future phases.
- Technical Collaboration & Data Infrastructure Enablement – Bridge Commercial, Data Science, and Technology teams to establish technical foundations including Snowflake architecture for analytics and model performance monitoring. Lead workshops and facilitate architecture reviews to ensure technical solutions meet business requirements.
What you'll bring:
- Program Delivery Excellence – 5+ years delivering complex, multi-stakeholder programs involving technology transformation, system integrations, and cross-functional coordination. Proven track record of delivering to ambitious timelines while managing scope, budget, and quality. Experience with pricing systems, e-commerce, or revenue management technology highly regarded.
- Stakeholder Management & Alignment – Exceptional ability to coordinate multiple project leads, ensure alignment across interdependent workstreams, and drive accountability for delivery. Strong facilitation skills to resolve conflicts, unblock progress, and maintain forward momentum across diverse teams.
- Technical Fluency & Systems Understanding – Comfortable navigating technical discussions about system integrations, data pipelines, cloud platforms and architecture patterns. Ability to translate between technical and business language, understand technical constraints and make informed decisions about technical trade-offs.
- Project Management Discipline – Strong command of project management methodologies, tools, and governance frameworks. Experience with agile delivery, iterative releases and managing complex dependencies. Proficiency with JIRA, Confluence, MS Project, and modern collaboration platforms.
- Strategic Thinking & Problem Solving – Demonstrated experience defining roadmaps, conducting discovery, and building business cases. Ability to balance immediate delivery pressures with long-term platform evolution. Structured approach to complex problem-solving in ambiguous environments.
- Qualifications – Relevant tertiary qualifications preferred. Project management certifications (PMP, PRINCE2, SAFe, Scrum Master) highly regarded. Technical background or experience in technology-driven environments advantageous.
This is not just project delivery—it's transformation leadership. You'll orchestrate the delivery of Jetstar's pricing technology future, ensuring every workstream stays aligned, every dependency is managed and every milestone is met. You'll work at the intersection of data science, technology and commercial strategy to deliver capabilities that power sustainable competitive advantage. If you love coordinating complex programs, driving teams toward ambitious goals and seeing tangible business results from your work, this is where you make your impact. You'll ensure Phase I of Continuous Pricing delivers on time while defining what Phase II becomes. You'll build the platform, not just deploy it.
Applications close: Sunday 22 February 2026
Your Life At Jetstar Is Unlike Any Other.
Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together.
Ready to lead the transformation of airline pricing technology?
We can’t wait to hear from you. Apply now.
